We accept:

A few notes about C.O.D. Wholesale:
We are a family business, in business since 1982.  We are not a business which
was set up for the sole purpose of e-commerce.  We are a
wholesaler who happens to have a web site.
Unlike many e-commerce companies, we actually have a 
warehouse where you can visit or buy, and have some free coffee or soda if should you happen to be in our neck of the woods.

Contacting Us

We may be contacted by phone at (888)345-0418, by fax at (888)382-7403, or by 
email at: codwholesale@hotmail.com

If your question or order is urgent, contact us by phone or fax, NOT by email.
Do NOT leave a voice mail.  Make sure you reach a "live" person.
We're usually here from 7AM to 4PM Monday through Friday.

Shipping Policies

One of the biggest rip-offs on the web is inflated shipping
charges.  What good is a great price if the freight is excessive?
You know your shipping charges right up front.

We do not have a handling charge.
Please note our very reasonable shipping charges.
    Within the 48 states:  $7.65 for orders under $100
    7.25% of the order for orders over $100. 
    There are a very few exceptions where you must pay
    additional freight, these are noted.

For areas outside the 48 contiguous states,  we usually ship Post Office Priority Mail or International Air Parcel Post and you will pay actual freight charges.  

Drop shipping:  We can drop ship to your customers.  There is a $5.00 drop ship charge for orders under $100.  There is no drop ship charge for orders larger than that.     However:  we normally attach the invoice (which has prices) to   the box.  If you DO NOT want the invoice attached to the box, then indicate so in the comments section when you check out.  We can instead attach a packing slip which has no prices.

Paying for the merchandise

You may securely send your credit-card orders through our on-line ordering system or by toll-free fax.  If you are uncomfortable about doing this, see the next section for ordering on-line without submitting your credit card.

Absolutely DO NOT send credit card numbers to us via e-mail.

We no longer ship c.o.d.

Ordering On-line without submitting your 
credit card at the time of ordering.

If you would like to order on-line, but  do not wish to submit your card at that time,  just follow these simple instructions:

    When you get to the part of the order form which asks for
    the credit card information, simply do this:
        Where it asks for Cardtype:  pick a card, any card
        Where it asks for Card Number:  type in any letter
        Where it asks for the Expiration Date: type in any letter
        Put a note in the comments box about how you want
        the billing handled.

Shipping times

If the order is in stock, we generally ship same or next day.  We are occasionally out of stock.  If you need merchandise to arrive by a certain date, please let us know at the time you place the order.

Normal shipping time to the East Coast is seven total days.  Other
areas take less time.  For example:  Washington state-3 days,
Texas-4 days, Illinois-6 days, Arizona-2 days.

We can ship 1, 2, or 3 day air at additional charge.

Drop by

We're about 45 miles south of Los Angeles and 90 miles north of San Diego, two miles south of the 405.  See our terms page for specific directions.

About your privacy

We absolutely respect your privacy.    We do not sell our customer list.  
We do not link to other web sites.   We do not collect "cookies".  
We do not subscribe to any sort of service which collects information about you.
You will not be put on our mailing list unless you order or fill out the catalog request form. You may remove yourself at any time from our list by emailing, faxing or phoning us.

Colors

Due to dye lot changes and browser/scanner/monitor variations we simply cannot guarantee that the color of the item you receive will match what you see on your screen or what you got from us in a previous order.  We also cannot guarantee that ribbons of a different size, but the same color will match.  This is particularly evident in the 1/4" mono organza.  If absolute color fidelity is required, then we suggest that you NOT buy these items from us OR drop by our warehouse if you're close.

Samples

We do not provide samples.  Donations are limited to several local organizations.

Returns

We are NOT a retail store and we DO NOT have a liberal return policy.    All sales are final.   It is your responsibility to make sure the items you purchase are appropriate for your use.  We, of course, will replace or credit (at our option) defective merchandise.

Prices and Specifications

Prices, terms,  and specifications (ie: colors/sizes/materials) are subject to change without notice.  Widths and sizes will vary slightly occasionally.