Secure on-line ordering.
If your order or question is extremely urgent, phone or fax us.
We have two other sites for those interested in balloons or ribbons only.
www.discountballoons.com
www.cheapribbons.com
You can order on line at these sites.
Telephones:
Toll free in the U.S., possessions, Canada:
(888)345-0418
Local/foreign customers:
(714)841-1092
24 hour fax lines:
Toll free in the U.S., possessions, Canada:
(888)382-7403
Local/foreign customers:
(714)841-5342
Email: codwholesale@hotmail.com
DO NOT send credit card numbers to
us via e-mail. It is safe to transmit credit card
orders through our
secured web site order form.
Guaranteed freight:
For shipments to street addresses in the 48 states, your freight charge is
$5.95 if the order is under $100, or only 6% of the order if
the order is
greater than $100.
Orders shipped to P.O. boxes, APO's, FPO's & foreign countries are charged
actual shipping charges.
There are a very few items in which you will have to pay
additional freight.
These are indicated, and are heavy items like candles and
wire.
Carriers:
Shipments within the 48 states and Canada are made by UPS
or USPS.
AK, HI, VI, PR, MP, GU, AS, APO are shipped via USPS.
Unless specified, all foreign orders are shipped via U.S. Postal Service.
One, two, three day air freight is available at extra cost.
If you require or specify a certain carrier, you must bear those
costs.
Backorders:
Unless you notify us otherwise, we ship backorders as soon
as possible.
Freight is charged on backorders.
Backorders under $25.00 are automatically cancelled.
Claims and return goods:
Damage/shortage claims MUST be made
within 5 days of receipt. Damaged or defective
items will (at our option) be refunded or replaced.
We are not a retail store. We DO NOT have a liberal return policy.
Make sure that what you are ordering is appropriate for your use.
All sales are final.
Again, if you are not sure whether a product is appropriate for
your
use, then don't order it. Returns are expensive for you.
Shipping charges are NOT refundable.
Seasonal or sale items from our specials/closeout pages are NOT
returnable.
Colors:
Due to variations in monitors, scanners, browsers, and
dye lot changes by
manufacturers, we cannot guarantee exact color matches
with what you see
on your screen or even with what you received from us in a
previous order. We
also cannot guarantee that colors of a different size will exactly
match each
other. This is particularly evident in the 1/4" mono
organza.
If absolute color fidelity is required, then either drop by
or do not order
those items from us.
Samples/donations:
We do not provide samples. We donate only to
several civic organizations
in our area.
Pricing/terms/specifications:
Prices, terms, and specifications (i.e.: colors,
sizes, materials)
are subject to change without notice. Prices are not
subject
to negotiation.
Minimum order:
There is not, and there has never been a minimum order requirement.
There is not a fee for orders under a certain dollar amount.
We want your order, large or small.
Acceptance of orders:
We reserve the right to accept or reject any order, or to
change the terms
of any order.
Terms & Payment:
We accept Visa, MasterCard, American Express, Discover.
We do not ship c.o.d.
This does not guarantee that we will accept any and all credit card
orders.
Do not send credit card numbers via e-mail.
You may safely transmit your orders using our secure on-line order form.
We also accept wire transfers. Please call or e-mail for
routing instructions.
Sales tax:
Outside of California: sales tax is not charged
and we do not
need your resale or seller's permit number.
Within California: sales tax will be charged unless
you have a
resale permit. Please provide this number in the
"comments" section
of the order form when you check out if ordering
on-line. We will mail
a resale certificate which will need to be filled out,
signed, and returned.
Government agencies and schools:
Net 30 Purchase orders are accepted.
F.O.B. point is our warehouse--not "destination".
Within California, schools and school organizations generally must
pay sales tax.
Will calls:
We encourage will call orders from our local customers.
Save time by phoning or faxing your order ahead of time.
Cookies:
We consider collecting any personal information from you
without
your knowledge to be an invasion of your privacy. This
site DOES NOT
collect "cookies" or use any other sort of
privacy invading program.
However, if you order on-line, that site must (as do all
on-line
ordering sites), and therefore does use, cookies.
Our location:
We are two miles south of the San Diego Freeway
in Surf City: Huntington Beach.
Although our address is Talbert Ave (a main drag)
we are physically located on a side street called: Kovacs.
Directly across the street from our business park on
Talbert Ave. is the Huntington Beach Elks Lodge.
Freeway directions
South on the San Diego Freeway:
Exit Beach Blvd. south (Huntington
Beach)
and follow the Beach Blvd.
directions.
North on the San Diego
Freeway:
Exit Brookhurst Street South.
Turn right
on the first street-Talbert.
Upon reaching
Beach Blvd. (2 miles), follow the
Beach Blvd. directions.
From Beach Blvd:
West on Talbert (away from the Good
Shepherd Cemetery).
Turn left on the third street (Kovacs).
We are the third building on the left.
From Gothard/Goldenwest Street:
East on Talbert (away from Central Park).
Go over the railroad tracks.
Turn right on the second street (Kovacs).
We are the third building on the left.